Knowledge Base
Return to www.ftrintel.com
Submit a Support Ticket
My Account
My Account
Getting Started
Account Changes
Payment Options
Ordering and Renewing Subscriptions
Components
FTR Forecasting Models & Metrics
Forecast Models
Trucking Metrics
Rail & Intermodal Metrics
Shipper Metrics
Product Information
Trucking Update
Rail Update
Shippers Update
Truck & Trailer Outlook
Rail Equipment Outlook
Additional Resources
Glossary of Transport Terms & FAQ
FAQ
Technical Issues
Browser
Coronavirus Impacts
Back to home
Knowledge Base
My Account
My Account
Getting Started
Account Changes
Payment Options
Ordering and Renewing Subscriptions
Components
FTR Forecasting Models & Metrics
Forecast Models
Trucking Metrics
Rail & Intermodal Metrics
Shipper Metrics
Product Information
Trucking Update
Rail Update
Shippers Update
Truck & Trailer Outlook
Rail Equipment Outlook
Additional Resources
Glossary of Transport Terms & FAQ
FAQ
Technical Issues
Browser
Coronavirus Impacts
My Account
Are you a client to a paid FTR product? Learn about logging in, accessing your subscription, and making changes to your account.
Getting Started
How do I schedule an onboarding call?
How do I ensure that I receive email notifications from FTR?
How do I login and access my account?
What are the components of my subscription?
How do I access FTR Webinars?
How do I access the database?
What date will reports publish?
How do I find my graphics package?
See more
Account Changes
How do I change my password?
How do I check the users on my account?
How do I add a user to my account?
How do I delete a user?
How do I reset my password?
How do I change the Account Owner for our account?
See more
Payment Options
How do I access my invoice?
How do I update my credit card information?
How do I pay for my subscription order?
Ordering and Renewing Subscriptions
Can my subscription auto-renew and auto-pay?
How do I renew my subscription services?
How do I add subscription services?
Components
Where can I find analysis outside of my standard subscription?