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Knowledge Base
  • Return to www.ftrintel.com
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My Account
  • My Account
    • Getting Started
    • Account Changes
    • Payment Options
    • Ordering and Renewing Subscriptions
    • Components
  • FTR Forecasting Models & Metrics
    • Forecast Models
    • Trucking Metrics
    • Rail & Intermodal Metrics
    • Shipper Metrics
  • Product Information
    • Trucking Update
    • Rail Update
    • Shippers Update
    • Truck & Trailer Outlook
    • Rail Equipment Outlook
    • Additional Resources
    • Energy Transport Insider
  • Glossary of Transport Terms & FAQ
    • FAQ
  • Technical Issues
    • Browser
  • Coronavirus Impacts
  • Ask the Expert
      Back to home
      1. Knowledge Base
      2. My Account
      • My Account
        • Getting Started
        • Account Changes
        • Payment Options
        • Ordering and Renewing Subscriptions
        • Components
      • FTR Forecasting Models & Metrics
        • Forecast Models
        • Trucking Metrics
        • Rail & Intermodal Metrics
        • Shipper Metrics
      • Product Information
        • Trucking Update
        • Rail Update
        • Shippers Update
        • Truck & Trailer Outlook
        • Rail Equipment Outlook
        • Additional Resources
        • Energy Transport Insider
      • Glossary of Transport Terms & FAQ
        • FAQ
      • Technical Issues
        • Browser
      • Coronavirus Impacts
      • Ask the Expert

      My Account

      Are you a client to a paid FTR product? Learn about logging in, accessing your subscription, and making changes to your account.

      Getting Started

      • How do I schedule an onboarding call?
      • How do I ensure that I receive email notifications from FTR?
      • How do I login and access my account?
      • What are the components of my subscription?
      • How do I access FTR Webinars?
      • How do I access the database?
      • What date will reports publish?
      • How do I find my graphics package?
      See more

      Account Changes

      • How do I change my password?
      • How do I check the users on my account?
      • How do I add a user to my account?
      • How do I delete a user?
      • How do I reset my password?
      • How do I change the Account Owner for our account?
      See more

      Payment Options

      • How do I access my invoice?
      • How do I update my credit card information?
      • How do I pay for my subscription order?

      Ordering and Renewing Subscriptions

      • Can my subscription auto-renew and auto-pay?
      • How do I renew my subscription services?
      • How do I add subscription services?

      Components

      • Where can I find analysis outside of my standard subscription?
      company logo
      Knowledge Base
      • Return to www.ftrintel.com
      • Submit a Support Ticket