Skip to content
Submit a support ticket
  • There are no suggestions because the search field is empty.

How do I renew my subscription services?

Subscriptions renewals are accessible for the Account Owner via "My FTR Services".

 To renew your FTR subscription, log in to My FTR Services and use the Manage Subscriptions option or click the green Renew Subscription button next to any flagged subscription.

FTR subscriptions renew on an annual basis. Prior to the expiration date, the account owner will receive an email statement with renewal pricing that can be used to start the payment process. The account owner has the authorization to create an order and renew subscription services via their secure online account.

There are two options to process the subscription renewal online:

1) When logged in to My FTR Services, choose Manage Subscriptions under My Account. If you have more than one subscription, choose the subscription to renew, then click the green Renew Subscription button to generate your invoice and proceed with payment.

 Manage subscriptions

2) When logged in, the account owner will see renewing subscriptions flagged in red. Click the green Renew Subscription button to generate the invoice.

 

You can pay by credit card or Check/PO using either option.  Upon completion of the order, the account owner will receive an email invoice confirmation.

If you need assistance or are not the account owner, please contact the FTR team to generate an invoice (support@ftrintel.com).  You can also: Submit a Support Ticket.