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How do I check the users on my account?

If you are the Account Owner you can view the list of users when you log in to your account.

How do I manage users on my account?

As the account owner, you can view, add, and remove users on your account. Follow the steps below to get started.


  • Log in to your account at www.ftrclient.com
  • On the left-hand side or in the My Account dropdown, click Manage Users.
    Manage users-1
  • You can view the team members who have access to your organization's account, see area 1 in the image below.
  • To add users, click Add Users at the top of the dashboard (see item 2 in the image below).
  • Enter the email address, first name, last name, and job title
  • At the bottom of the page, click Save. An automated email will be sent to your team member with login credentials.
  • To remove a user click on Manage Users, find the user and click Delete to the right of their name, seen in item 3 in the image below.